Due to the fragile nature of our products it is possible that they sometimes get damaged in transport, but not to worry. All of our shipments are insured for damage precisely for cases like these. If your product reaches you damaged, please take two photos of the external packaging and a photo of the damaged product and send it over to firstname.lastname@example.org. Our Customer Care Team will get in touch asap and guide you through the process of getting you a replacement product or a refund.
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